How It Works

Step by Step

Our 4-Stage Recovery Process

Every case is different, but our process is always the same: rigorous, transparent and focused on what's actually achievable for your specific situation.

Stage 01 · Free

Case Evaluation

We thoroughly review your situation to assess whether recovery options realistically exist. We only proceed with cases that have a genuine chance of success — we'll be honest with you even if that means telling you it's not feasible.

Review of all available documentation
Identification of the fraud type and actors involved
Assessment of jurisdictions and applicable regulations
Honest probability estimate shared with you upfront

Stage 02 · Investigation

Evidence Gathering & Forensics

Our forensic team traces transactions across blockchain networks, gathers platform data, and compiles communication records into a structured evidentiary file for legal action.

Blockchain transaction tracing across wallets and exchanges
Platform and broker identification
Communication and contract evidence compilation
Building a legally actionable case file

Stage 03 · Action

Coordinated Legal Action

We engage exchanges, payment processors, banking regulators and law enforcement through our network of lawyers and compliance specialists. We act as your coordination layer — connecting you with those who have the authority to act.

Engagement with exchanges and payment processors
Regulatory complaints filed with appropriate bodies
Legal proceedings coordinated with partner lawyers
Asset freeze requests where applicable

Stage 04 · Resolution

Resolution & Reporting

We pursue the best available outcome through every legitimate channel. You receive regular updates throughout and a full case report on completion. Results vary by case — we will always tell you the truth about where things stand.

Regular status updates throughout the process
Negotiation and settlement coordination
Full case report on completion
Ongoing support if further action is required

Process FAQ

Questions About the Process

How long does the process take?+

Timelines vary significantly by case. Simple cases with clear evidence and cooperative exchanges may resolve in 4–8 weeks. Complex multi-jurisdictional cases involving crypto or offshore platforms can take 3–6 months. We provide realistic timeline estimates after your free case evaluation.

What information do I need to start?+

To start: the platform name and website, transaction records or wallet addresses, any communications with the scammer, bank transfer records, and a timeline of events. The more detail you provide, the faster we can assess your case. Don't worry if you don't have everything — we'll guide you.

Do you guarantee recovery?+

No. We never make guarantees, and we recommend treating anyone who does with extreme caution. Recovery depends on many factors beyond our control: the platform's cooperation, jurisdictions involved, the state of the blockchain trail, and the speed of action. We always give you an honest probability assessment before we start.

What happens if you can't recover my funds?+

Because we operate on a success-based fee model, if we don't recover, you don't pay. We will still provide you with a full case report documenting all action taken, which can be used for tax purposes, insurance claims, or future legal action.

Can I still contact the platform or exchange directly?+